If you wish to return a product to us for any reason please do so within 30 days of the despatch date. * Click & Collect only available Monday to Friday 9 - 5.30 unless prior arrangements have been made for a Saturday collection 9 - 4.30 * When collecting your order, please bring your order confirmation e-mail ( or show us on your phone) & ID * We do try to make sure that all items are in stock, but on that odd occasion your order may take up to 2 days for collection.
Once you have received your confirmation telephone call or collection e-mail, simply pop in store to collect your shopping whenever you are ready. Select the product you want to buy, add to you basket and head to the checkout.Īt the checkout choose 'Collect Instore'. Give us a call on 01287 658167 or email us at we'll be happy to help. If you have accepted the parcel before realising it was damaged, or the parcel has been left in a safe place when you were not around to inspect it, then we ask you take a picture of the damaged items and contact us no later than 3pm on the next working day of delivery so we can take the necessary action and resend an item or refund you accordingly. Please photograph damages for our investigation. If a customer accepts a damaged parcel knowingly the damage must be specified on the courier driver's signature terminal. What do I do if I receive a damaged item? We currently ship standard orders outside the UK.Ħ. We’ll deliver to your home or work address, whatever’s easiest for you. This option is only available by contacting our 'Customer service advisors on 01287 658167
You can expect to receive your parcel usually 3-5 working days after ordering.* except weekends or bank holidaysĭependent on the items in your basket, we may be able to offer:ġ) An optional next working day delivery service - £8.95 We understand that getting your items to you quickly is really important, so we make every effort to process your order as quickly as possible.
MARINA GOLDFISH AQUARIUM KIT FREE
If you subsequently return any items, we reserve the right to charge you for the discount you received as part of any conditional Sale, Promotion or Free Delivery offer. *If you cancel part of your order which was subject to a conditional Sale, Promotion or Free Delivery offer, the Sale, Promotion or Free Delivery offer may cease to apply. What are your standard delivery charges?įor most of the UK*, spend £50 or more and we’ll deliver it to you, absolutely FREE! *max weight 32kgįor orders under £50 there is a charge of £5.95 depending on the weight. Should you not wish to place your order online or you may call our Customer Service Advisors on Tel: 01287 658167 9am-5pm Mon-Friġ. You can shop in confidence safe in the knowledge that at Feedem Pet Supermarket, our secure server is tested daily to ensure our website it is safe and secureĪnd if you have any concerns over the security of our website, you have no need.
MARINA GOLDFISH AQUARIUM KIT PRO
Once you've decided what you want to buy, you can pay through the secure Paypal Pro or Pay Pal payment server which accepts all major credit and debit cards. Should you require a VAT invoice for your order please contact us. Some of our products may include VAT in the displayed price. VAT stands for value-added tax, which is charged on most goods and services within the European Union. Once you've decided what you want to buy, you can pay through the secure Paypal Pro payment server or Pay Pal who accept all major credit and debit cards including Visa Debit, Visa Credit, Delta, Visa Electron, MasterCard, Euro card, American Express, Maestro and Solo cards online. Shop in confidence at Feedem Pet Supermarket, using our secure server.